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Exploring Advantages and Challenges of Chatbot Integration in Human-Robot Interaction

Bobby Lukose*, Jayanthiladevi**

*-** Department of Computer Science & Data Science, Srinivas University, Karnataka, India.

Periodicity:October - December'2023
DOI : https://doi.org/10.26634/jse.18.2.20376

Abstract

The integration of chatbot technology into human-robot interaction has emerged as a transformative approach to foster seamless communication and elevate user experiences. This paper explores the convergence of chatbots with robotics, elucidating the benefits and challenges encountered in this integration. By enabling natural language processing capabilities, chatbots facilitate more intuitive and interactive communication between users and robots. This paper examines the advantages of this integration, such as 24/7 availability, scalability, and improved efficiency, while highlighting challenges such as contextual understanding limitations, language dependencies, and ethical concerns regarding data privacy. Moreover, it delves into the implications of leveraging chatbots in diverse applications, including customer service, healthcare, and education. By comprehensively analyzing the landscape of chatbot integration in human-robot interaction, this paper aims to provide insights into maximizing the advantages while mitigating the challenges, thereby paving the way for more effective and engaging interactions between humans and robots.

Keywords

Chatbot Integration, Human-Robot Interaction, Robotics, User Experience, Natural Language Processing.

How to Cite this Article?

Lukose, B., and Jayanthiladevi. (2023). Exploring Advantages and Challenges of Chatbot Integration in Human-Robot Interaction. i-manager’s Journal on Software Engineering, 18(2), 10-15. https://doi.org/10.26634/jse.18.2.20376

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